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This information is usually hosted in the cloud, making it accessible from each user’s mobile devices and PCs, allowing access from anywhere. Contact management software is designed to store business contact information, such as email addresses, phone numbers, and social media handles. In addition to simple storage, contact management software allows for the organization of contacts and filtering to help users find specific subsets of customers with ease.

This CRM tool is free of cost even if you have unlimited users and you can store as many as 1 million contacts and companies. Nowadays contact management has become a part of the CRM software. Instead of investing in two different solutions, companies prefer to use CRM having a contact management feature. By doing this, they even get access to a wide spectrum of features that helps them in managing their sales, marketing, and customer support. Sit with your team, analyze your business needs and find out what do you need for your business.

vTiger is another all-in-one CRM software made for small businesses. This tool offers a great deal in terms of sales automation, email marketing and project / inventory management. They also offer web-to-CRM forms to help users capture relevant contact info as well as prioritise that info.

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  • On-Premises, one of the segments analyzed in the report, is projected to record 14.8% CAGR and reach US$59 Billion by the end of the analysis period.
  • After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Cloud-Based segment is readjusted to a revised 16.3% CAGR for the next 7-year period.
  • Reportlinker finds and organizes the latest industry data so you get all the market research you need – instantly, in one place.

See whether you need a single contact management solution or a tool that can help you in your sales and marketing as well. After evaluating and considering everything take a decision that can be beneficial for your business.

offers a comprehensive platform to manage the entire customer journey, from generating leads to closing deals and supporting your customers. The UI is simple and easy to use and offers features like contact management, lead management, task management, email marketing, and other integrations. Contacts, Messaging, and Image Proofing – The integrated productivity software has contact management tools that enable users to create and organize their contacts.


Contact management software helps users organize contacts, track interactions, and record each touchpoint of a customer’s journey. As a primary feature of customer relationship management software, contact management solutions also typically offer features like lead and deal management as well as automated emailing. We used our multidimensional scoring tool to determine which CRMs offer the best contact management tools and which one is the best overall. Managing time and priorities is understandably a major preoccupation in today’s business world. HubSpot is 100% free customer management software, with no time limit, which is great for small businesses trying to stay on budget.

Plus, all features have been improved based on the feedback of their customer base. EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. Use EngageBay’s simple contact management software to keep all your contacts in one place. Stay organized, make meaningful decisions and close downloadsdb more sales. Using contact management software, businesses can store phone numbers, email addresses, and mailing addresses for customers and notable contacts in a simple system with an easy-to-use interface.